How It Works

From photos to claim-ready deliverable in 48 hours.

The full loop — exactly how ScanNest turns whatever documentation exists into a priced, defensible contents inventory.

The complete process, step by step.

Send us what you have. Here's what happens from there.

1
Intake

You send whatever exists on the file

Phone photos, a video walkthrough, a partial inventory, the carrier's list, drone footage — or all of the above. You don't need anything organized. We've worked total-loss fires where the only pre-loss documentation was a 10-minute phone video. Send what you have and we start from there.

What we accept
iPhone photos · video walkthroughs · partial spreadsheets
carrier estimates · prior appraisals · drone footage · anything
2
AI Object Extraction

Our AI scans every photo and clips each individual item

This is where most documentation fails. A human reviewing a photo of a garage sees "tools." Our AI sees each individual object — clips it from the image, isolates it, and processes it separately. Nothing gets grouped. Nothing gets missed because it blended into the background.

Real example — same photo, two approaches
Human team: "12 heavy tools"

ScanNest AI: 4 pick axes · tool bag · 3 hammers (sizes noted) · crescent wrenches · crow bars · engine puller lower assembly
3
Rich Description Generation

Each clipped item gets a precise, searchable description

The AI generates a description for each item that's specific enough to be matched against real market data — brand, model, condition, category, material, size where visible. Not "hammer." Not even "claw hammer." Something like "16oz fiberglass handle rip claw hammer, construction grade" — a description that pulls accurate pricing instead of a generic rate.

Description quality difference
Generic: "hammer"

ScanNest: "16oz fiberglass handle rip claw hammer, construction grade, brand-matched to current market"
4
Smart Pricer — LKQ Sourcing

Every item priced at current like-kind-and-quality replacement value

ScanNest Smart Pricer matches each item description against live market sources — not internal databases from two years ago, not carrier rate cards built to minimize payouts. LKQ replacement value means: what does it actually cost to replace this item with an equivalent one today? Every price is sourced and traceable. When opposing counsel asks where a number came from, the documentation answers.

Why this matters: We repriced a carrier's own contents list using Smart Pricer — same items, same quantities — and the client resubmitted it to their insurance company. The pricing gap on a standard list is often significant. That gap is recoverable value.

5
Human Verification

Every line item reviewed and verified before delivery

AI extracts. Humans verify. Every line item goes through a review pass before it leaves ScanNest — checking descriptions, confirming pricing sources, flagging anything that needs clarification. If an item in a photo leaves room for interpretation, we reach out directly to confirm rather than guess. The deliverable reflects a methodology that can be explained and defended.

6
Deliverable

You receive a formatted, claim-ready inventory — 48 hours

Structured, priced, and formatted for how your claim actually resolves — carrier submission, appraisal panel, mediation session, or court. Photos tied to every line item. Chain of custody documented throughout. White-label ready if you need it under your firm's name. The documentation is built to hold up, not just to exist.

Real outcome: A client came to us after their carrier valued their contents loss at $1,000,000. Using proper LKQ sourcing and a complete itemized inventory, we got it to $1,500,000. The carrier agreed with the documentation.

Send 20 photos. See the full loop yourself.

Send 20 photos from any active or recent claim. We run them through every step above and send you the sample deliverable. No commitment — just proof that it works.

48hrStandard turnaround
$25M+In claim value recovered
Same-dayCAT triage
Send your 20 photos →